Samsung Appliances 7.4 cu. ft. Gas Dryer in White

Worst appliance purchase in 17 years!

by: Andy

Source: samsung.com

we had really high hopes with this machine. it gave us problems from the very beginning. it had a faulty motherboard, broken drum belt and excessive rubbing which caused damage to the drum because the roller fell out of bulkhead. had issues w/in 6 mos. of the purchase. recently, the drum was hanging too low which caused it to scrape against the inner lining of the which eventually led to a ton of black marks and holes in clothes. messed up a ton of clothes. we went to get a new machine but our warranty from bought an lg today! it is truly the worst product my wife and i have purchased since getting married in 2004.

Drum Cracked after 3 years

by: JoeW

Source: samsung.com

similar to other review on here - drum cracked after just 3 years. disappointing quality. was good value at time of purchase - disappointing life cycle.

by: bauta50

Source: samsung.com

we bought the washer dryer set 5 years ago and have had several problems with both units. regarding the dryer, after 3 years we had to replace the dryer belt and idler pulley because the drum was not spinning. this is a known issue as we found several complaints about this problem. at 4 years we started noticing a gas smell when the machine was off. we did the bubble test on the outside line, checked the lint trap and had repair specialists come. the last repairman told us that the gas valve needed to be replaced. cost for this is over $400 with parts and labor. that is more than 50% the cost of a new machine, so it makes no sense to repair it. we will be getting a new unit, but it will not be a samsung product.

Wrinkle Release Feaure

by: Jayne

Source: samsung.com

one feature that was very important to us was the wrinkle release feature. extremely disappointing. the clothes lie on the paddles during the cycle and do not tumble. they are more wrinkled than when we put them in. very frustrating. would not recommend.

Second samsung drey in two years

by: Taylor Parks

Source: samsung.com

it worked great for about a year and started making a loud grinding noise. purchased another one and the same thing after a year of use. it also leaves dark marks and burnt marks on my clothes. clothes get caught within the tumbler/drum inside. two dryers in two years. never doing samsung again.