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3.8 3.8 expand_more50 Reviews

KitchenAid 24.2 Cu. Ft. 42" Width Built-In Stainless French Door Refrigerator with Platinum Interior Design

Model# KBFN502EBS

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SAVE $1,140.00 Was $1139999

$10,259.99

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Behind these built-in French doors lie performance and beauty. The Preserva® Food Care System features three technologies that work in concert to assure crisp produce and deliciously flavorful foods while helping to eliminate refrigerator odors. The glossy silver Platinum Interior Design complements the metallic accents on shelves, crisper and baskets while the SatinGlide® System with Soft-Close assures their smooth operation.

Average Rating

3.8

out of 5 (50 Reviews)

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50 Reviews
Showing Page 1 of 9
Great refrigerator !

by: Jasmin99

Source: kta.com

done Yes, I would recommend this to a friend

Kitchenaid.com

I bought this unit 6 months ago and are still happy with my decision Good quality and color

Overall Rating: 5

Quality: 5

Ease Of Use: 5

Features: 5

Innovation: 5

Sound Levels: 5

Performance: 5

Value: 5

Replaced twice now

by: L Carlson

Source: kta.com

clear No, I would not recommend this to a friend

Kitchenaid.com

Plus side Looks fantastic and plenty of room inside Negatives We had problems with the door hinges and middle door mechanism which was causing the doors to not stay closed and jam together when trying to close which ended up in a replacement as six hours of service calls couldn't do the trick The second one installed two weeks in was leaking water inside and out The drain line inside the fridge was plugged from manufacturer resulting in yet another replacement as it cannot be fixed Pretty disappointing considering this is an 11000 fridge Hesitant to go with this brand again but we don't have a choice as any other built in fridge in a 42 in black stainless is in the 20000 range Very disappointing to say the least

Overall Rating: 2

Quality: 1

Ease Of Use: 1

Features: 3

Innovation: 3

Sound Levels: 5

Performance: 3

Value: 3

Beware - Hinge and Door Seal Issues

by: Alta2019

Source: kta.com

clear No, I would not recommend this to a friend

Kitchenaid.com

We purchased this refrigerator plus additional KitchenAid appliances as part of our remodel in August 2015 Due to the investment in this refrigerator in particular we purchased an extended warranty through KitchenAid In less than 3 years the door seal ripped around the upper doors We opened a service call in December 2018 and finally in midApril 2019 the service company that's contracted by AIG who is the underwriter of the policy gave up and said that the seal cannot be replaced They tried to do replacement doors and claimed that those are not available either In addition we also had one of the door springs fail so that the righthand door swings freely similar to another reviewer Due to this issue when the righthand door is opened the light does not come on At this point the retailer isn't helpful nor is the extended warranty company and they're only offering 75 of the value paid to replace it and we only have 45 days to make a decision Needless to say this not acceptable

Overall Rating: 1

Quality: 1

Ease Of Use: 4

Features: 4

Innovation: 3

Sound Levels: 4

Performance: 1

Value: 2

Perfect.

by: Lee2

Source: kta.com

done Yes, I would recommend this to a friend

Kitchenaid.com

Replacement for 20 year old Kitchen Aid built in refrigerator Even better than the last Modern stylish and adds so much to my kitchen

Overall Rating: 5

Quality: 5

Ease Of Use: 4

Features: 5

Innovation: 4

Sound Levels: 5

Performance: 5

Value: 3

High price and poorly designed

by: EJNG

Source: kta.com

clear No, I would not recommend this to a friend

Kitchenaid.com

We bought this with our new house and in less than a years time the freezer stopped working It shoots out water and there is ice all over the freezer The ice cubes stopped forming as there is lump of wate coming out that gets frozen The ice cube is so poorly designed that it is impossible to reach the ice shut off mechanism The fact that other had the same problem there is serious issue with regards to ice maker in this model The ice maker is super loud every time water goes through the pipe to the ice maker it is super loud It is hard to know how to replace the air filter and water filter There are no vedios for this manual and the generic vedios do not help for this model The refrigerator is too small and if you open both left and right doors and while closing if the right one reaches first the left one does not close Also if you open just the right side it does not stay open to allow you to get what you want with two hands You have to prop it open which means the entire load of the door is either on your elbow your hand or your back Very poorly designed making it very inconvenient Priced too high for the value you get

Overall Rating: 1

Quality: 1

Ease Of Use: 1

Features: 1

Innovation: 1

Sound Levels: 1

Performance: 1

Value: 1

CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

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