LG 26 cu. ft. Door-in-Door® Refrigerator

LG Refrigerator has known freezer failure

by Unsatisfied_owner

Submitted 08-12-20

clear No, I would not recommend this to a friend

We bought this fridge in September of 2016. In the last 5 months, the freezer has completely de-thawed with a complete loss of all the food inside. We are currently waiting for warranty repair, but fear that it won't happen because we had to go to the original store and get anything showing we purchased it there (receipts don't always survive when printed on thermal paper). We were told by LG that the repair company would be calling on 12 August, but no contact was made. If we had to do it all over again, we would not purchase an LG fridge. The shelves are not adjustable enough, which makes it so you have to decide what you want, juice or milk, and everything else has to go on its side. The way the drawers are, they are a catch all in case of a spill. The water dispenser squirts on the floor rather than into the tray and if you pull the tray out, its next to impossible to get off for cleaning. This fridge is not finger print resistant and constantly looks like a 2 year old finger painted it. Additionally, the ice maker is prone to failure and jamming.

Buyer beware Compressor fails after a few years

by Slaptop

Submitted 07-28-20

clear No, I would not recommend this to a friend

What a terrible fridge. The Linear motor compressor has a design fault & fails after a few years. Then I get replacement parts on warranty from LG & 20% of the repair costs. The compressor just failed again after less than 2 more years.

Disappointed

by DawnL

Submitted 07-21-20

clear No, I would not recommend this to a friend

1 year and 3 months old. Stopped working. Water coming out of freezer door handle. Called customer service. Told us to change settings and leave alone for 5-6 hours. Blah blah blah! Unplugged it for 30 seconds and plugged back in. We'll see. My next review may be worse. I already had to transport thawed food to a friend's. And the rest will be garbage.

only works thru warranty period

by rhett c

Submitted 07-18-20

clear No, I would not recommend this to a friend

me and my brother-in-law bought one and five years later both of them are gone. bad compressors. read the reviews on other websites before you buy it.

Didn't last 5 years... stay away!

by mozman

Submitted 07-03-20

READ ME BEFORE BUYING!! - It was really nice... I always got a laugh when folks would get wet when they tried to use the water dispenser. However, neither side cools any more after 4.5yrs of use. Called around to weigh my options on repair/costs since I can't find my receipt from when I registered the thing and suspect this will be a pricey repair. NO ONE can or wants to work on this because of its sealed/closed system (special skill?). Multiple appliance repairmen were candid and said LG was their worst enemy - has the worst wiring diagrams, has problems with their linear compressors (see proposed class action lawsuit) and if they break, you might as well trash it and get a different brand if it's the sealed/closed system. Last LG fridge I buy ever.