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LG Appliances 26 cu.ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

4.2 4 expand_more39 Reviews

LG 26 cu.ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

Model# LSXS26396S

Available to Order

Store Specials

  • loyalty Rebates Available

Quick Specs

Side x Side: with Dispenser
Energy Star:
70 inches
36 inches
36 inches
26 cu ft
Number Of Shelves:
Counter Depth:
Includes Dispenser:
Includes Icemaker:
Sabbath Mode:
Wifi Enabled:

LG Appliance Bundle Savings Rebate

Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle.

Valid from 07/14/2022 to 08/24/2022

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Raid the Fridge without Losing Your Cool

Combining innovation and distinctive design, the InstaView™ Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.

Reach Favorites Fast and Fit More

Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.

Extend Food Freshness While Conserving Energy

Door-in-Door® with ColdSaver™ Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.

Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 26 cu. ft. of space, you'll have room and room to grow.

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

InstaView™ Door-in-Door® Yes
ThinQ Care Yes
wi-fi Enabled Yes
Total Capacity 26.1
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
Refrigerator 16.90 cu. ft.
Freezer 9.20 cu. ft.
Total 26.1 cu. ft.
InstaView™Door-in-Door® Yes
ENERGY STAR® Qualified Yes (684 kWh/Year)
Ice & Water Dispenser Yes
Dispenser Type Vertical
Ice System SpacePlus®
Daily Ice Production 3.5 lbs / 4.1 lbs (IcePlus™)
Ice Storage Capacity 4.5 lbs
Water Filtration System Filter LT1000P
Temperature Sensors 5
Multi Air Flow Cooling Yes
Display Type Membrane / White LED
Temperature Controls Digital
Door Alarm Yes
Child Lock Yes
LoDecibel™ Operation Yes
Auto Closing Door Hinge Yes
Wi-Fi Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
SmartDiagnosis™ Yes
ThinQ Care Yes
No. of Shelves 4 Total
Shelf Construction Tempered Glass
Crisper Bins 2
Refrigerator Light Premium LED
No. of Shelves/Bin 6 Total (no door bin in Door-in-Door)
Door Bin Construction Clear
Dairy Corner Yes
No. of Shelves 3
Shelf Construction Tempered Glass
Freezer Light Premium LED
Contour Door Yes
Hidden Hinges Yes
Surface Stainless Steel/Coated Metal
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Stainless Steel (S)
Handle Matching Commercial Handles
Depth with Handles 36 5/16"
Depth without Handles 34"
Depth without Door 29 1/16"
Depth (Total with Door Open) 51 1/8"
Height to Top of Case 69 3/8"
Height to Top of Door Hinge 70 1/4"
Width 35 7/9"
Width (Door Open 90 with Handle) 44 1/5"
Width (Door Open 90 without Handle) 39 1/4"
Door Edge Clearance with Handle 1 3/8"
Door Edge Clearance without Handle 3/8"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 310 lbs/334 lbs
Carton Dimensions (WxHxD) 38 1/2" x 72 1/4" x 37 31/64"
UPC 048231788779
Owner's Manual Spanish 01/31/2021 13452KClick here to download
Owner's Manual English 01/31/2021 11187KClick here to download
4.2out of 5
Average Rating


32 Reviews

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32 Reviews
Showing Page 1 of 6
Great Fridge When It Works As Intended

2 by Mark1247

Submitted 07-20-21

clear No, I would not recommend this to a friend

I have had LSXS26396S for about 10 months and up to this point loved the fridge and all it's features until one Tuesday morning. The fridge starting beeping every 30 seconds indicating that the door was ajar but it was not. Long wait times for tech support and when I did get a hold of someone who attempted to be quite helpful had me pulling parts of the fridge apart and re-leveling it before they would send someone out. This process took over a day. The earliest appointment was then four days later with no easy way to disable the alarm from beeping as this feature was eliminated a couple years earlier due to a class action lawsuits against LG. The technician came to repair the fridge and determined I needed a new door due to broken or chafed wire. Fortunately, I had the technician take apart the ice maker as that is where the audible alarm is to disable it. The door was suppose to be here in four days and had to cancel the appointment with the tech as the door still hasn't arrived at my house as it was to be direct shipped. It is going on seven days where my fridge light is constantly on, the water dispenser will not work because it thinks the door is open. The entire process is approaching two weeks. The other item that was disappointing was the list of authorized repair technicians listed in my area, none of them answered the phone or voice mail boxes were full. The company who they sent was not on that list but I have used them in the past with great success. I could have possibly have saved a couple of days in the process of I had one this.

Overall Rating: 2

Performance: 5

Appearance: 0

Value: 2

New is not better

3 by yoyo58

Submitted 06-17-21

clear No, I would not recommend this to a friend

Looks nice but that's all. The shelves do not adjust enough to place taller items, like a gallon of milk.The only shelf is the third one down and then it's a tight fit. Don't want to put the milk in the door because it doesn't keep it cold enough and puts a lot of weight on the door. The vegetable & fruit crisper does not keep veggies crisp. After 3 days the celery and carrots were limp. The doors do not seem to have a tight seal to them. The freezer door moves when the fridge door shuts. I am told this is normal due to the way the air flows in the fridge. A lot to be desired for new technology. If air flow was so good then you would think that the crisper would keep veggies crisp. A lot of heat comes out from under the fridge compared to our old fridge. We couldn't get good tasting water until we replaced the stainless steel water line with a PEX water line. Thought we should replace our old one that was 16 years old. Mistake, sad we sold our old one. Definitely not made to last. Don't like the finish. The store had one without the ice & water in the door. Liked that finish. They did not have one on the show room floor w/ ice & water to see.

Overall Rating: 3

Performance: 3

Appearance: 0

Value: 2

LG Refrigerador

1 by Bob27bdbrhdbbskf

Submitted 06-17-21

clear No, I would not recommend this to a friend

Poor design. Cooling continues to be poor.Not sure why 8 characters to short. Please keep it simple

Overall Rating: 1

Performance: 3

Appearance: 0

Value: 1


1 by Scott93

Submitted 06-08-21

clear No, I would not recommend this to a friend

We bought this unit 2 years ago and have had nothing but problems. Every 3 months or so the refrigerator loses, power the water dispenser stops working and the freezer defrosts. However the wifi says that everything is fine. There is no error message so there is no way to diagnose the issue. Finally had a technician come out and he made it worse, causing water to leak out of the refrigerator. He blamed it on my plumbing even though he wasn't dispatched to fix water. I am completely frustrated with this purchase.

Overall Rating: 1

Performance: 1

Appearance: 0

Value: 1

Poor quality

1 by 0283hdjdvrh

Submitted 05-23-21

clear No, I would not recommend this to a friend

Bought this refrigerator and it never cooled enough to freeze items like ice cream.

Overall Rating: 1

Performance: 2

Appearance: 0

Value: 1

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