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Service: (503) 775-5695

CUSTOMER SERVICE

For over sixty years, Standard TV & Appliance has been one of Portland's leader in appliance sales. The reason is simple: our commitment to our customers. It shows in our same-day delivery and installation, our massive showrooms with rows of appliances, and our involvement with the community.

Please use the links below to find the answers to your customer service questions.

Contact Us

By phone or email, we want to hear from you.

Delivery

Learn about our delivery policies and service areas.

Extended Service Protection

Protect yourself after the manufacturer's warranty expires.

Financing

Store Policies, Returns & Exchanges

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (800) 398-7177 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.